Please ensure that you read these terms before booking. Upon booking you will be required to sign a service agreement stating you understand and agree to the following terms.
To secure a date for your event a £50 booking fee is required unless otherwise agreed. The booking fee is non-refundable and will be deducted from the final balance of the booking.
The final balance is due two weeks (14 days) prior to the event via bank transfer or cash unless otherwise agreed. Payment for bridal trial consultations are due four days prior to the trial date. Invoices are sent by email.
If your makeup booking is for 5 or more people and there is a need for an assistant or additional makeup artist and/or hair stylist, an additional cost will be charged to cover their fees – this will be discussed and agreed with you at the time of booking.
There are no travel costs for services that take place at Clare’s Surrey based studio. Calculations for travel time is worked out from KT21 2RJ to the location/venue postcode unless otherwise agreed.
45 mins – £15
1 hour – £20
1 hour 15 mins – £25
1 hour 30 mins – £30
All additional travel expenses are to be paid by the Client which may include but are not limited to: hotel, train, flights, congestion charge and parking. These will be discussed and agreed with you at the time of booking.
If for any reason the Client wishes to cancel a booking – wedding, special occasion, commercial photoshoot etc, the Client must communicate in writing at least six weeks before the said date. Please note booking fees are non-refundable. If notice is given after this period of time, the full outstanding amount is payable.
If notice is given after this time, the full outstanding amount is payable. In the unlikely event that Clare is unable to perform her duties for any reason, she will endeavour to find another professional makeup artist of equal standard. If she is unable to find a replacement makeup artist, all monies will be refunded.
For bridal makeup minimum booking cost of £330* applies during peak season from April to end of September, for example this is a bridal makeup booking plus one other (bridesmaid or mother of the bride). *This applies to local weddings. If the wedding is not local and requires substantial travel, the minimum booking cost is £350. For Sunday and bank holiday bookings there is a surcharge of £50.
COMMUNICATING WITH CLARE
Clare understands that clients like to feel reassured and may wish to liaise with her about looks, makeup products and booking details in advance of a booking. Clare is available to discuss bookings Monday – Friday, 9am-5pm on her mobile, or by email. Should you contact Clare outside of this, unless otherwise agreed she will not respond until these times unless it is an urgent message about an immediate event. We kindly ask if you could please respect Clare’s privacy and do not message her on Whatsapp to discuss bookings.